Until now, visual process maps or written instructions have been the accepted means of disseminating operational knowledge, standards and procedures throughout an organization. Although these are useful, even the most detailed guides often fail at critical “think steps” - decision points at which users are prompted to take some sort of action with open-ended verbs like “determine,” “verify,” “confirm,” or “approve.”
ActPoint removes uncertainty and variation by transforming any standardized process into a simple, self-service web-based application that asks specific questions and delivers clear action steps. ActPoint is easily customized and supremely scalable, enabling leaders to ensure that everyone is taking consistent, compliant action, regardless of experience or location.
Anyone familiar with a traditional process map will recognize ActPoint's backend decision tree platform. With the help of an ActPoint consultant, your standard processes will be refined and integrated into this format. Our patent-pending technology combines robust functionality with drag-and-drop simplicity.
For end users, we've made things even easier and more intuitive. Once the decision tree for a specific process is built, the ActPoint interface walks each user through a series of targeted questions, providing contextual guidance and resources where applicable. When the process is complete, ActPoint generates a prescriptive action plan detailing the steps required to achieve the desired outcome.
ActPoint makes preparing for internal and external performance audits as easy as hitting “Print.” A detailed record of decision paths and prescribed actions can be outlined instantly to satisfy any inquiry.
Your ActPoint RoadMaps are centrally hosted and completely secure. You control access privileges for all your proprietary processes and procedures. Any update to a process is instantly distributed worldwide, so you can be sure that everyone is working from the same playbook.
Engaging ActPoint is the critical step in not only formalizing your processes, but building them into the very backbone of your business. Contact ActPoint today to learn more or get started transforming your static processes into accurate, consistent action.

